Billing and Payment Policy for Enchanted Cottons

Effective Date: December 19, 2023

Introduction

At Enchanted Cottons, we strive to make your shopping experience smooth and convenient. This Billing and Payment Policy outlines the methods and processes we use for billing and payments.

Accepted Payment Methods

We accept the following payment methods:
- Visa
- MasterCard
- American Express
- Discover
- Diners Club
- Shop Pay
- PayPal

Payment Security

We use Shopify Payment to process your payments, ensuring the security and confidentiality of your payment information.

Pricing and Taxes

All prices displayed on our website include sales tax.

Payment Errors and Declined Transactions

In case of payment errors or declined transactions, a refund will be automatically processed within 7 to 14 business days.
If you face any issues with your payment, please contact our customer service.

Invoice and Receipt Provision

After placing an order, customers will receive an email notification along with an invoice.

Currency Conversion

For international orders, currency conversion charges are applicable.
All transactions are processed in USD.

Changes to Payment Policy

We reserve the right to modify this Billing and Payment Policy.
Customers will be notified of any changes via email or through an announcement on our website.

Contact Information

Company Name: Enchanted Cottons
Address: 2049 Pacific Coast Hwy, Ste 201, Lomita, CA 90717, United States
Email: sales@enchantedcottons.com
Phone: +1 213-260-1005
Customer Service Hours: Monday to Friday, 9:00 am to 5:00 pm.