Shipping policy
Shipping Policy for Enchanted Cottons
Effective Date: December 19, 2023
Introduction
At Enchanted Cottons, our goal is to offer you the best shipping options, ensuring that we provide the highest levels of responsiveness to you at all times.
Selling Country:Â United States only
Currency:Â USDÂ
Shipping Cost:Â Free Shipping (Monday to Friday PST)
Handling Time:Â 0 to 2 Business Days
Transit Time:Â 3 to 8 Business Days
Order Cut-Off Time: 3 PM
Delivery Location: Customer’s Address
Shipping Options and Carriers
We use the following carriers to deliver our orders: UPS.
Our shipping method is standard shipping.
Shipping Rates
We offer free standard shipping on all orders.
International Shipping
Currently, we do not offer international shipping. Our services are available only within the United States.
Handling Time
Our handling time ranges from 0 to 2 days. This means your order will be dispatched within 2 days after the order is placed, and order transit time 3-8 business days
Tracking Information
Once your order is shipped, you will receive an email with the tracking information.
You can also check the status of your order on our order tracking page.
Insurance and Lost Shipments
We insure all items at no additional cost to you.
In the rare event that your order is lost during transit, we offer a full refund.
Address Changes
If you need to change the shipping address, please contact our customer service as soon as possible. We can only change the address before the order has been dispatched.
Packaging
We use eco-friendly, branded packaging for all our shipments to ensure your items arrive safely and in style.
Contact Information
Company Name:Â Enchanted Cottons
Address: 2049 Pacific Coast Hwy, Ste 201, Lomita, CA 90717, United States
Email: sales@enchantedcottons.com
Phone: +1 213-260-1005
Customer Service Hours: Monday to Friday, 9:00 am to 5:00 pm.